How long is shipping
We always aim to process and dispatch all orders within 4 business days. When your order leaves our warehouse we will send you an email together with your tracking number and estimated delivery date*.
Where are you located
We currently located in London, United Kingdom
Can i return this item
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. For our full returns policy please click here
Can i exchange item
If you would like a different style, size, or color – simply return your unwanted item for a refund and place a new order online. Unfortunately, we do not operate a standard exchange service at the moment but we hope to be able to provide this in the future.
What payment methods do you accept
We offer several payment methods depending on where in the world you’re located. We offer Visa, Master card and paypal for the majority of countries. The payment methods we offer are presented in the checkout.
Are yanse products unisex
We don’t have distinct sizing for women and men, however, we offer a full size option from xs-xxl so you can find your desired fit Etc…
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Info@yanse.co.uk if your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@yanse.co.uk